Privacy Policy & Cookies

ClickPilot and V2 Digital Ltd are committed to ensuring that your privacy is protected. This statement covers the services provided by the ClickPilot website and is to inform visitors of this website about what information is collected about them, and how this information is used. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. For the purposes of this policy, the term “visitor” includes visitors to this website who are not yet customers as well as those who become our customers.

Confidentiality & Security

This website uses forms that website visitors can use to make contact with us to request information about our services or to share project information with us. We collect the following visitor information;

- Visitor contact name
- Visitor contact details
- IP addresses
- Nature of enquiry
- Specific project details

We require this information to understand your needs and provide you with information about our services and carry out the services you request.

Any information that you provide will be held securely in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some cases, we may need to disclose your personal details to third parties, partners or subcontractors of ClickPilot so that they can provide a service you have requested. Any information that is passed to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services you have requested. ClickPilot adheres to industry best practices concerning security measures to prevent the loss, misuse and alteration of the information in our possession. Our company databases are accessible only by persons who have entered into and are bound by a confidentiality and nondisclosure agreement with V2 Digital Ltd.

Cookies

To help us improve the performance of our website, and to enable us to provide services via our website we use cookies. Cookies are small files that are placed on your device, for example, a computer or mobile phone. These files cannot be used to identify you personally, they are used to help us identify the number of visitors to our website (just a number) and how many visitors return, compiling anonymous, aggregated statistics that allow us to understand how visitors use our website and enable us to make improvements based on this data. We cannot identify visitors personally using these cookies. We also use cookies for essential functionality of our website such as to allow login ability to specific web applications and to enable web-based service to recognize your device for optimised content delivery.

You can manage these small files yourself via your browser settings, and learn more about cookies by visiting http://www.aboutcookies.org/.

The following is specific information on current Cookies in use on our website, and how we store and use them.

First party cookies

These are our own cookies, controlled by us and used to provide information about the usage of our site. We use these to monitor how website visitors find and use our website. We report on this activity in aggregate and use this information solely for the purposes of improving the functionality and monitoring the usage of our website.

1) Session ID (PHPSESSID)
We use these to keep track of your movement from page to page, so you don’t get asked for the same information that you have already given to our site. This cookie is mainly for our site login facility and blog commenting if enabled.

2) Google Analytics Cookies
__utma - These are used to determine unique visitors to our website. This cookie expires after 2 years.
__utmb – These are used to establish and continue a user session with our website. This cookie expires after 30 minutes.
__utmc – These are used to determine whether or not to establish a new session for a website visitor. This cookie expires when the visitor closes their browser.
__utmz – These are used to calculate search engine traffic, ad campaigns and page navigation within our website. This cookie expires after 6 months.

Third-party cookies

These are cookies found in other companies' internet tools which we are using to enhance our site, for example, Facebook or Twitter have their own cookies, which are controlled by them. You should check the third-party websites for more information about these. We do have control over whether or not we use these third-party services on our own website, and how these services are integrated and presented.

These third parties may collect information about your visit to our website when you interact with their internet tools and access their services. However, our audit has found that these services do not use cookies while you are simply browsing our website but may apply if you access the services specifically.

We believe there is no reason for our website visitors to be concerned about the privacy implications of any of the cookies we use, but we do understand that you may need to be made aware of the intention and scope of data stored in the cookies, which are created or updated on your computer when you visit our website. You can always delete these cookies from your computer between visits to our website if desired by accessing the setting within your web browser.

You can manage these small files yourself via your browser settings, and learn more about cookies by visiting http://www.aboutcookies.org/.

Privacy Policy Content for Email Sign-Up

What Information We Collect and Why

We collect your email address when you sign up for our newsletter to send you periodic updates, news, events and offers that may interest you. Your information will not be used for any other purposes without your consent.

How We Use Your Information

Your email address will only be used for sending you our newsletters. We do not share or sell your information to any third parties. We may use analytics tools to monitor the performance of our emails and ensure the content is relevant to our subscribers.

How Long We Keep Your Data

We retain your email address for as long as you wish to receive our newsletters. If you unsubscribe, we will promptly delete your information from our active mailing list.

Your Rights

Under the GDPR, you have rights regarding your personal data, including access to your data, correction of inaccuracies, deletion of your data, restriction of processing, and data portability. You may unsubscribe from our newsletter at any time by clicking the "unsubscribe" link provided in our emails or by contacting us directly.

Data Security

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

Changes to This Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page, so we encourage you to review it periodically.